Our Commitment to You

Refund Policy

We want every parent to feel confident in their decision.
Here is exactly what to expect.

Last updated: June 2026

The short version

All products sold on Parenting Pahal are digital and delivered instantly.

Because access is granted immediately upon payment, we do not offer refunds as a general policy — but we will always review genuine concerns and work with you to find a fair resolution.

Parenting Pahal sells digital education products — written courses, video masterclasses, audio programmes, printable kits, and expert consultation sessions.

All products are delivered digitally and instantly upon successful payment. There is no physical product to return.

By completing a purchase, you acknowledge that you have received access to the product and agree to the terms of this policy.

We review refund requests on a case-by-case basis. The following table explains what is and is not eligible.

Eligible for Review
You were charged twice for the same product
Technical failure prevented access and we could not resolve it
You were charged for a product you did not intentionally purchase
Expert consultation could not be scheduled within a reasonable timeframe
Not Eligible
You changed your mind after purchase
You have already accessed or downloaded the product
Results did not meet personal expectations
You purchased the product by mistake after accessing it

Note: Parenting Pahal is an education platform. Our courses are tools to help parents — outcomes depend on consistent implementation. We cannot guarantee specific results for every child or family situation, and the absence of immediate results is not grounds for a refund.

Expert consultation sessions (one-on-one video calls) are subject to the following additional conditions:

Cancellation before the session: If you cancel at least 24 hours before your scheduled session, we will offer a reschedule at no extra charge. Cancellations made less than 24 hours before the session are non-refundable.

No-show: If you miss your session without prior notice, no refund or reschedule will be provided.

Expert unavailability: If the assigned expert is unable to complete the session and we cannot offer a replacement within 7 days, you will receive a full refund.

All refund requests must be submitted by email. Please do not raise disputes directly with your bank or payment provider before contacting us — we will always do our best to resolve your concern quickly and fairly.

1
Email us at support@parentingpahal.com Use the subject line: Refund Request — [Your Order ID]
2
Include your purchase details Your name, email used at checkout, order ID, and the product purchased
3
Describe the issue clearly Tell us what went wrong. Screenshots or error details help us resolve things faster.
4
We will respond within 2 business days Once we review your request, we will email you with our decision and next steps.

Approved refunds are processed back to the original payment method within 7–10 business days, depending on your bank or card provider.

We process payments via secure Indian payment gateways. The refund will appear in your account statement from Futuristik Digital Pvt. Ltd. — the registered entity that operates Parenting Pahal.

We do not refund in cash, via UPI transfer, or to a different payment method than the one used at purchase.

We strongly encourage you to contact us before raising a chargeback or dispute with your bank.

If a chargeback is filed without prior communication, we reserve the right to provide purchase records, access logs, and correspondence to the payment processor as evidence of a valid transaction.

Fraudulent chargebacks may result in permanent suspension of access to all Parenting Pahal products and services.

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated date.

Purchases made before the update date remain governed by the policy in effect at the time of purchase.

Have a question about your order?

Our support team responds within 2 business days.
We are here to help — always.

support@parentingpahal.com